Refund policy

Return & Refund Policy

We want you to be satisfied with your RoveTail purchase.

If you experience an issue with your order, please contact our customer support team with your order number and details about the issue.

Return eligibility may depend on the condition of the item, the reason for the return, and the time elapsed since delivery.

Items should be returned unused, clean, and in their original condition where applicable.

Certain items may not be eligible for return for hygiene, safety, or other reasons.

Approved refunds are issued to the original payment method after the return has been reviewed.

Shipping charges may not be refundable unless otherwise required by applicable law.

Please contact us before sending any return so that we can provide the appropriate instructions.